Melton Carnegie Museum

We were delighted to be commissioned by Melton Carnegie Museum in Leicestershire to evaluate their HLF-funded redevelopment. The project, which was completed in December 2009, involved building an extension to house two new learning and community spaces, creating a new gallery about changing rural life and creating new learning and volunteering programmes.  The museum manager wanted an evaluation that would assess how well the service had met the objectives of the HLF project and help them plan for the future at a time of increasing pressure on staffing and budgets. 


Emma's evaluation work conducted in the summer of 2011 involved analysing existing data on the use of the museum since the project's completion and comparing it to baseline data collected before the redevelopment, as well as undertaking new research. We consulted with users and non-users including teachers, interviewed volunteers and stakeholders about the impact the project had on them, did a tracking survey in the new gallery, and conducted visitor exit interviews to find out what people thought of the new spaces. The final report was finished in September 2011. It formed part of the museum's final reporting to HLF and was also used to inform forward planning, marketing and the development of local partnerships.

Evaluation and Consultation

Evaluation is a key tool to help you understanding the impact of what you do and improve your service to users.  Emma King Consultancy conducts all kinds of user research, from small scale research projects to ongoing impact assessments handling qualitative and quantitative data.

We can help you to:

  • Understand what evaluation can do for you
  • Plan an effective evaluation strategy for your project or programme
  • Devise a practical evaluation framework to work from
  • Design and deliver qualitative and quantitative data collection methods including evaluation forms, face to face and telephone interviews, online surveys, focus groups and visitor observation
  • Analyse and write up findings and recommendations in a clear, practical and useable way